Healthcare CX Connecting Providers, Payers, and Patients
Empowering healthcare organizations since 1987 to deliver secure, compassionate
patient experiences across every touchpoint—pre-care to post-care.
U.S.-based agents. HIPAA-trained care.
Expert U.S. Healthcare Contact Center Solutions Backed by Empathy, Compliance, and Innovation
Since 1987, Ameridial has helped U.S. healthcare organizations streamline patient communications, improve outcomes, and scale operations through HIPAA-compliant, multilingual contact center services.
From Pre to Post-Patient Care, with Empathy
Ameridial delivers HIPAA-compliant, omnichannel healthcare contact center solutions tailored to the patient journey. From appointment scheduling and eligibility verification to follow-up care and survey outreach, we ensure every interaction is handled with professionalism, empathy, and accuracy.
- 30+ Years
of experience - Multilingual &
Multichannel support
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AI Solutions to Transform Patient Engagement and Efficiency
Harness the power of intelligent automation to scale support, ensure quality, and personalize healthcare experiences.
AI-QMS
100% call monitoring with real-time coaching and compliance insights.
Conversational AI
Accent Harmonizer
Bridge dialect gaps with voice modulation for better patient understanding.
Arya
Built for Healthcare Security & Compliance
PCI DSS 4.0.1
ISO 27001:2022
HIPAA Compliant
SOC 2 Type II
MBE
- Case Studies
Care Success Stories
See how Ameridial partners with healthcare organizations to solve challenges, streamline processes, and elevate patient engagement through proven BPO strategies.
4.7
(20+ reviews)
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Together, We Make
Healthcare Experience Human
Frequently Asked Questions (FAQs)
Ameridial offers HIPAA-compliant call center support for payers, providers, pharmacies, TPAs, Medicare, and telehealth platforms—ensuring end-to-end patient communication excellence.
Yes. Ameridial is fully HIPAA-compliant and also certified with SOC 2 Type II, PCI DSS, and ISO 27001 to ensure your patient data remains secure at all times.
Absolutely. We help healthcare plans manage AEP and OEP call volumes, improve compliance, and increase member satisfaction with trained, licensed agents.
Yes. Ameridial provides multilingual agents to support diverse patient populations, ensuring culturally competent communication across every healthcare touchpoint.
Ameridial has combined deep healthcare expertise since 1987 with AI-powered tools and U.S.-based agents to deliver exceptional patient experiences with regulatory confidence.
Company
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