Healthcare Contact Center Partner Since 1987
For nearly four decades, Ameridial has supported healthcare organizations with reliable, scalable contact center and BPO services. From member services and patient access to claims and pharmacy support, we help payers, providers, and pharmacies manage high-volume interactions without compromising quality or compliance.
About Us
Trusted Contact Center Partner for Healthcare
and Patient Experience Excellence
Founded in 1987, Ameridial is a U.S.-based, HIPAA-compliant contact center & healthcare BPO company with decades of industry leadership. We serve providers, payers, TPAs, pharmacies, & wellness brands through multichannel, multilingual, & scalable engagement solutions. Backed by human empathy & AI-powered innovation, our services ensure compliance, continuity, & care. As a certified Minority Business Enterprise (MBE), Ameridial blends operational excellence with inclusive values to help healthcare organizations deliver better outcomes—one patient interaction at a time.
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Our Vision
We strive to be the most admired provider of transformational CX services and solutions.
Our Mission
To deliver CMS-aligned, HIPAA-compliant healthcare customer experience operations that measurably improve CAHPS scores, Star Ratings, and member satisfaction, while maintaining audit-ready processes, data security, and regulatory integrity.
Built for Healthcare Security & Compliance
PCI DSS 4.0.1
ISO 27001:2022
HIPAA Compliant
SOC 2 Type II
MBE
Driven by Values
Integrity
Innovation
Courage
Empathy
Excellence
Teamwork
Fun
Let’s Improve
Healthcare CX Together
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